It sometimes seems that IT is just another expensive function of the business. Even in these modern times when we rely on IT for everything from checking out the latest news to processing payroll and way more, there is still some kind of disconnect.
ITIL good practice says that we should align our business objectives with our IT objectives. They both have to support each other so that's obvious isn't it? But does it happen in your organisation?
Bob Anderson's Blog shows some common business goals and their corresponding IT goals. Straightforward thinking it may be, it certainly does get overlooked.
Think about it. You set your goals and targets and budgets every year but many companies don't even consider how their IT processes and systems are even going to be able to support and promote these goals. Some people expect their IT to 'just work' but if there is no strategy around it and no investment in it, it will soon turn into a sick puppy and quite possibly bring your business with it.
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